Hello I am very unhappy with service and I am looking to sue. My account is now overdra...

GetHuman1472334's customer service issue with PNC Bank from November 2018

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The issue in GetHuman1472334's own words
Hello I am very unhappy with service and I am looking to sue. My account is now overdrawn almost fourhundred dollars for a disputed item. When calling customer service the women I talked to said my claim was denied because they needed the email with the invoice and some other information. They never informed me of any of this after in the beginning the women I spoke to told me they would call me or email me if they needed more information. This seems like a set up to me to get more money out of me. They basically denied my dispute over information they never asked me for. When asking for help the women over the phone on November second.said she couldn’t help me. This all seems really unfair to me. I’m not gonna miss my rent payment and be homeless over a email that I was never asked for. If I can’t recieve any help from you I will continue to seek legal services and close my bank account. Thank you.
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PNC Bank

Customer service issue
Reported by GetHuman1472334
Nov 2nd, 2018 - 2 mons ago
I have an issue with PNC Bank too
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GetHuman1472334 started working on this issue
Nov 2nd 6:02pm