I recently opened a pnc virtual wallet account but i have decided to close it. I have t...
GetHuman-rathanan's customer service issue with PNC Bank from October 2018
Help with my PNC Bank issue
First: share to improve GetHuman-rathanan's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-rathanan to get a PNC Bank rep on the line!
Always use the GetHuman Phone tocall PNC Bank. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-rathanan may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
The issue in GetHuman-rathanan's own words
I recently opened a pnc virtual wallet account but i have decided to close it. I have tried to contact customer service by telephone, but I was told that I need to state my last deposit transaction amount in order to verify my account by phone. I told them I never made any transactions and I also dont have the debit card that was sent to my address. I never received the access code that was sent to my address because I am currently out of state due to work. I also had a family member throw the card away since i figured I wasn't going to use it. The lady informed me that the only way for me to close the account would be to walk inside a PNC branch to verify my I.D. The problem with that is that there arent any branches near me and my work schedule conflicts with the bank hours. I would like to close my account before any additional fees incur other than the cancellation fee.
GetHuman-rathanan did not yet indicate what PNC Bank should do to make this right.
I have an issue with PNC Bank too
How GetHuman-rathanan fixed the problem
We are waiting for GetHuman-rathanan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.