Thought charge was fraudulent but it turns out it is not. I want to resolve the issue a...

GetHuman1334342's customer service issue with PNC Bank from October 2018

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Before contacting them, items GetHuman1334342 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1334342's own words
Thought charge was fraudulent but it turns out it is not. I want to resolve the issue and activate my new card.
GetHuman1334342 did not yet indicate what PNC Bank should do to make this right.
I have an issue with PNC Bank too
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PNC Bank

Customer service issue
Reported by GetHuman1334342
Oct 12th, 2018 - 2 mons ago
I have an issue with PNC Bank too
Not resolved
Seen by 1 customer so far
Similar issue to 1151 others
0 customers following this
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Timeline
GetHuman1334342 started working on this issue
Oct 12th 7:21pm