I bank at PNC in Clemmons, NC. This branch is, I believe, a training office. Each tim...
GetHuman1311183's customer service issue with PNC Bank from October 2018
1 view | 1122 similar | 0 following
Help with my PNC Bank issue
First: share to improve GetHuman1311183's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1311183 to get a PNC Bank rep on the line!
Always use the GetHuman Phone to call PNC Bank. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1311183 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
The issue in GetHuman1311183's own words
I bank at PNC in Clemmons, NC. This branch is, I believe, a training office. Each time I do business there, there are new personnel. I am tired of having to produce * means of identification. On multiple occasions, either my drivers license or credit card has not been returned to me and I've had to drive back to retrieve it. I propose PNC issue an ID card for its clients. A card with a photo of the client, laminated. This way I will not have to give personnel information, i.e., my credit card and drivers license to someone who will not be at the bank the next time I go to make a transaction. Not knowing the person, I feel my cc * could easily be copied. I know this is a security measure for PNC but at the same time it is annoying to the client. This office doesn't seem to have a permanent personnel group. I am seriously considering moving my account to another bank in town where the staff are permanently assigned and know their clients.
GetHuman1311183 did not yet indicate what PNC Bank should do to make this right.
I have an issue with PNC Bank too
How GetHuman1311183 fixed the problem
We are waiting for GetHuman1311183 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PNC Bank customer problems.