I went to Sheetz in Harrisburg, Pa on Paxton Street to withdrawal money because I was m...
GetHuman-nasstasi's customer service issue with PNC Bank from June 2018
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The issue in GetHuman-nasstasi's own words
I went to Sheetz in Harrisburg, Pa on Paxton Street to withdrawal money because I was moving and needed to pay the deposit down on the house. My money is on a Walmart Money card which is what I used. I withdrew $*** the first transaction and I got that money so I went to make another withdrawal and the machine like stalled for ** maybe ** seconds so I stood there waiting for my money wondering why it was taking so long. The machine begin to act like it was going to dispense my money but somehow it was stuck in the machine. I was only able to pull out $** from the $*** I was trying to get. I then went directly to the manager upset who said there was nothing he could do but to call PNC and speak to them. I tried calling a number he gave me but was unsuccessful in my attempts to get help. I also called the people who my card is through and I've just been getting the run around since. I work hard everyday and have kids and responsibilities and I don't think I should have money money taken and not get any type of help to get it back.
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