I asked for this account to be closed months ago and I see it is still open and taking...

GetHuman-klvmwv's customer service issue with PNC Bank from June 2018

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Help with my PNC Bank issue
Before contacting them, items GetHuman-klvmwv may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
GetHuman-klvmwv's next move: have a PNC Bank rep call.
Always use the GetHuman Phone tocall PNC Bank. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue and preferred resolution, in GetHuman-klvmwv's own words:
I asked for this account to be closed months ago and I see it is still open and taking money that should not be happening
I trust that PNC Bank will make this right and come up with a resolution that is fair.
Help with my PNC Bank issue
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PNC Bank

Customer service issue
Reported by GetHuman-klvmwv
Jun 7th, 2018 - 16d ago
I have an issue with PNC Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 647 others
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Timeline
GetHuman-klvmwv started working on this issue
Jun 7th 1:40pm