Last November *, ****, a female PLDT employee called me up through my mobile phone info...

GetHuman-jralvero's Cancel Service issue with PLDT from November 2020

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The issue in GetHuman-jralvero's own words
Last November *, ****, a female PLDT employee called me up through my mobile phone informing me that my residential landline, ****-****, was cut off from service for non-payment of bills. This caught me by surprise because I have not seen any PLDT billing since the start of the pandemic and the phone has been out of service since May ****. We have asked our relatives to call PLDT to send a repairman several times but none came. **I am very much disgusted with the service and the temerity to tell me that service was cut off when in fact it has been out of service for six (*) months already. Please send me my bill up to April **** so I can pay it and then you may cut service permanently.

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PLDT

Cancel Service issue
Reported by GetHuman-jralvero
Nov 8th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5889 others
0 customers following this

Timeline

GetHuman-jralvero started working on this issue
Nov 8th, 2020 10:21am
GetHuman-jralvero indicated the issue is not fixed yet.
Nov 8th, 2020 9:06pm
GetHuman-jralvero indicated the issue is not fixed yet.
Nov 8th, 2020 9:07pm