I want to report your service provider. We have reported our disconnection of land li...
GetHuman-lantined's Billing issue with PLDT from October 2020
Help with my PLDT issue
First: share to improve GetHuman-lantined's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lantined may need:
Username, Password, Email address on the account, Address on the account, Name on the account, and Phone number on the account
The issue in GetHuman-lantined's own words
I want to report your service provider. We have reported our disconnection of land line and internet. First it was more than a week and it was found out that our line was cut off and transferred to another subscriber. For more than a week it was ok. Then it was again disconnected for more than a week . the repair came and it was ok but the line was in operation only for less than ** hours. That was on the **th of october that we again reported the matter. On the **th the repair team check our line but only to inform us that our line was again cut off*transferred to another subscriber. They told us to come back but until now no repair came. We are at a quandry since these men are complaining that our roads are miserable, that their service vehicle could not enter and why is
GetHuman-lantined did not yet indicate what PLDT should do to make this right.
I have an issue with PLDT too
How GetHuman-lantined fixed the problem
We are waiting for GetHuman-lantined to fix the problem and share the solution with the rest of us customers.
Please help with my PLDT issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.