I want to report your service provider. We have reported our disconnection of land li...

GetHuman-lantined's Billing issue with PLDT from October 2020

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The issue in GetHuman-lantined's own words
I want to report your service provider. We have reported our disconnection of land line and internet. First it was more than a week and it was found out that our line was cut off and transferred to another subscriber. For more than a week it was ok. Then it was again disconnected for more than a week . the repair came and it was ok but the line was in operation only for less than ** hours. That was on the **th of october that we again reported the matter. On the **th the repair team check our line but only to inform us that our line was again cut off*transferred to another subscriber. They told us to come back but until now no repair came. We are at a quandry since these men are complaining that our roads are miserable, that their service vehicle could not enter and why is

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PLDT

Billing issue
Reported by GetHuman-lantined
Oct 24th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 5601 others
0 customers following this

Timeline

GetHuman-lantined started working on this issue
Oct 24th, 2020 8:21am

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