I already send an email of letter of termination because my contract was already ended...

GetHuman5364724's Cancel Service issue with PLDT from October 2020

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The issue in GetHuman5364724's own words
I already send an email of letter of termination because my contract was already ended last August. I did not use the the internet for the whole month of August and September but still they billed me for those month. I already speak to the customer service via mobile and instructed me to email my Letter of Termination, valid ID and settle my outstanding balance which I did. I want to terminate my subscription now and I don't want to pay for outstanding balance anymore because we did not use their internet

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Cancel Service issue
Reported by GetHuman5364724
Oct 14th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5150 others
0 customers following this


GetHuman5364724 started working on this issue
Oct 14th, 2020 3:45am

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