I have applied for internet connection since Sept **, **** and until now I have not rec...

GetHuman-faithjub's customer service issue with PLDT from October 2020

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The issue in GetHuman-faithjub's own words
I have applied for internet connection since Sept **, **** and until now I have not receive any update from you. I tried calling *** hotline and when asked about my service request number: The ref* for your service application is ********** it said that this is wrong. How come when I received an email and text message confirming about my application. **Can you please tell me when you are able to install my fibr plan. or should I apply to another network?????

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PLDT

Customer service issue
Reported by GetHuman-faithjub
Oct 14th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5145 others
0 customers following this
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Timeline

GetHuman-faithjub started working on this issue
Oct 14th, 2020 1:42am
GetHuman-faithjub indicated the issue is not fixed yet.
Oct 14th, 2020 1:44am
GetHuman-faithjub indicated the issue is not fixed yet.
Oct 14th, 2020 1:45am