Good morning. I'm Lloyd Curammeng with PLDT Account Number **********. My connections i...

GetHuman5323664's customer service issue with PLDT from October 2020

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The issue in GetHuman5323664's own words
Good morning. I'm Lloyd Curammeng with PLDT Account Number **********. My connections is currently on hold*restriction due to accumulated unpaid bills that brought about by this pandemic. I just paid for * month (Php *,***) yesterday hoping for a reconnection but up to this time yielded negative result. We were trying to call the billing department hotline but it proved futile since no one is answering the call. We just want to let the said department know that we're going to update the unpaid bills on the **th of this month, and hopefully will paid all the unpaid dues on the end of this month. If you have any inquiries, you may reach me thru my cellular phone number ***********.**Hence, I am requesting you to please unrestrict my internet connection as the opening of classes will start on Monday wherein my Son is enrolled in an online class. Hoping for your kind consideration.

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PLDT

Customer service issue
Reported by GetHuman5323664
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 49 customers so far
Similar issue to 4689 others
0 customers following this

Timeline

GetHuman5323664 started working on this issue
Oct 2nd, 2020 3:21am

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