Because of the pandemic issue, Our President announced that there is no face to face un...

GetHuman-myrnaiba's Cancel Service issue with PLDT from July 2020

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-myrnaiba's own words
Because of the pandemic issue, Our President announced that there is no face to face until no vaccine discovered. In this problem i decided to go home in barrio for the meantime because i feel that we more safe in our place than in our apartment.*Going back to barrio is very hard decision for me specially the online class issue. We are in issolated area and it has a very poor signal. My son was crying before because of this problem, how i wished to continue my pldt line here but unfortunately we are kilometers away from line location.*I am here to asking your help and suggestion in my problem. We want to continue here my account. At present we try to connect in pldt wireless but we have a wavy signal here. Thank you for your kind and consideration.

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PLDT

Cancel Service issue
Reported by GetHuman-myrnaiba
Jul 11th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3667 others
0 customers following this

Timeline

GetHuman-myrnaiba started working on this issue
Jul 11th, 2020 8:00am

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