I want to upgrade my Internet Plan. My DSL plan is so obsolete that I've never been off...

GetHuman-willyag's Change Plan issue with PLDT from May 2020

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The issue in GetHuman-willyag's own words
I want to upgrade my Internet Plan. My DSL plan is so obsolete that I've never been offered an upgrade since. My internet connection was so poor, literally.**I need an assistance to upgrade my Internet plan to a UNLI FIBR PLAN ****.**However* since there's no transportation available, I cannot go to a pldt office.**I've sent a request last week for an upgrade through your website. And received a text message which I responded. And after that, no one contacts me.**Please, I really need an assistance with this one.

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PLDT

Change Plan issue
Reported by GetHuman-willyag
May 30th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3215 others
0 customers following this

Timeline

GetHuman-willyag started working on this issue
May 30th, 2020 4:03pm