Good evening.. my name is Carolina Alinsod Bascruz with PLDT Account number...

GetHuman4164049's customer service issue with PLDT from December 2019

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Username, Password, Email address on the account, Address on the account, Name on the account, and Phone number on the account
The issue in GetHuman4164049's own words
Good evening.. my name is Carolina Alinsod Bascruz with PLDT Account number ********** under the name of GEDAC Manpower agency I already paid my last statement balance worth **,***.** last Dec **, **** in Calamba Office since my account was inactive since **** however, im looking for the third party law firm name PACER Collection Service Inc with contact number (**- ********) (****-*******)(****-*******) but they are unfortunately unreachable*untraceable. I’m writing to you concerning this issue because I am applying to a different bank for a credit card and was declined. I’m worried that this issue caused that hindrance. I am respectfully asking for you to clarify this incident. Thank you very much. Attached here is the photo of the receipt of the said payment.

GetHuman4164049 did not yet indicate what PLDT should do to make this right.

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PLDT

Customer service issue
Reported by GetHuman4164049
Dec 28th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1301 others
0 customers following this

Timeline

GetHuman4164049 started working on this issue
Dec 28th, 2019 11:55am