Before contacting them, items GetHuman-eizelann may need:
Username, Password, Email address on the account, Address on the account, Name on the account, and Phone number on the account
The issue in GetHuman-eizelann's own words
First we lost our internet connection without any notice then as the days goes by there's still problem with our connection and our dial tone had lost too we only grab the opportunity when we notice that there's dial tone but sad to say our signal is not that strong so we ask the customer sevice about this and they said wait for ** hours but come to think of it we doesn't have internet connection for one week yet there's no action we waited for you to come here but you failed to come .
GetHuman-eizelann did not yet indicate what PLDT should do to make this right.
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