I need to back our internet cause one of your representative in Carmona branch cut our...
GetHuman-fermojes's customer service issue with PLDT from November 2018
Help with my PLDT issue
First: share to improve GetHuman-fermojes's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get PLDT help.
The issue in GetHuman-fermojes's own words
I need to back our internet cause one of your representative in Carmona branch cut our internet immediately without our signal*permission. We visited the branch for transfer of account but we have no final decision but then she cut it out. Pleaseeeeee response and kindly accomodate us. Cause were so disappointed!!!!!! How do we reconnect our network ?! How do we call customer service if we have no valid telephone number and account number due of that cutting!!! Carmona branch, yung short hair * na matanda dapat umasta ka ng tama. Matanda ka na nakakawalang galang ka.
GetHuman-fermojes did not yet indicate what PLDT should do to make this right.
I have an issue with PLDT too
How GetHuman-fermojes fixed the problem
We are waiting for GetHuman-fermojes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.