We would like to seek assistance from your good company regarding this matter.*The prev...

GetHuman1543739's customer service issue with PLDT from November 2018

499 similar
0 following
Help with my PLDT issue
First: share to improve GetHuman1543739's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1543739's next move: try calling PLDT again.
The best way to get your problem resolved is to tap the button below to start calling PLDT. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1543739's own words
We would like to seek assistance from your good company regarding this matter.*The previous bill (For the month of september) was already paid but there is a previous charges reflected on the current bill (For the month of October). We would like to know why is there unpaid charges even if the previous bill was already settled also note that the payment for this current bill was already paid . *Kindly see attached photo .**Please see below reference :**Account no. : ************** digit home wifi no. : F**EEFA*******Address : **F unit *-K Cluster D Parkside Rd Malibay District, Newport City Pasay City.
GetHuman1543739 did not yet indicate what PLDT should do to make this right.
I have an issue with PLDT too
How GetHuman1543739 fixed the problem
We are waiting for GetHuman1543739 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PLDT's attention and get better help faster. Tap below to get started.
Having PLDT issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PLDT email you?
This email address isn't valid
Follow this issue
See how GetHuman1543739 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1543739
Nov 12th, 2018 - 4 mons ago
I have an issue with PLDT too
Not resolved
Seen by 4 customers so far
Similar issue to 499 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman1543739 started working on this issue
Nov 12th, 2018 10:22am