The service team did not came to our office to fix our lines. And they cannot give us some feedback about this.

GetHuman-kcheado's customer service issue with PLDT from September 2018

Help with my PLDT issue
The issue in GetHuman-kcheado's own words
I just want to follow up our pending requests for our * PLDT Accounts that has been filed * week ago, it is because our line can't accept and receive incoming and outgoing calls.**Our Accounts namely: **KINK CAKES BAKESHOP with Acct. No. ***********Reference No. ***-***-****MIGUELA S. GO with Acct. No. ***********Reference No. ***-***-****We cannot access the customer care hotline for some reasons.*And we already follow-up for several times, still we don't have nothing in return.*Please give us some feedback about this, ASAP.**For some concerns, please reach us at ***-**-** or ***********.**Thank You!
Please give us some update about our onsite visit that was scheduled a week ago.
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Customer service issue
Reported by GetHuman-kcheado
Sep 28th, 2018 - 3 mons ago
I have an issue with PLDT too
Seen by 6 customers so far
Similar issue to 170 others
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GetHuman-kcheado started working on this issue
Sep 28th 8:57am
GetHuman-kcheado indicated the issue is not fixed yet.
Sep 28th 8:59am