I had made a reservation for grooming services at the Kennewick, Washington Petco locat...

GetHuman-gregpoma's Complaint issue with PETCO from March 2021

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The issue in GetHuman-gregpoma's own words
I had made a reservation for grooming services at the Kennewick, Washington Petco location at *:**am on Sunday, March**, ****. We arrived at approximately *:**am and waited until *:**am. The store did not open until **:**am but grooming was supposed to be open at *:**am. **I did knock on the door and called the grooming numerous times. I did speak with someone approximately **:**am who did offer to groom my pet at *:**pm and offered a discount. This does not make up for the effort of returning twice and no one being available for the original appointment.

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PETCO

Complaint issue
Reported by GetHuman-gregpoma
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 601 others
0 customers following this

Timeline

GetHuman-gregpoma started working on this issue
Mar 29th 6:01pm
GetHuman-gregpoma indicated the issue is not fixed yet.
Mar 29th 11:34pm

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