HI! My name is Mary Riggers and last week my husband bought some Encore cockatiel seeds...

GetHuman-mryhazel's customer service issue with PETCO from July 2019

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The issue in GetHuman-mryhazel's own words
HI! My name is Mary Riggers and last week my husband bought some Encore cockatiel seeds, and about half hour ago I was feeding my cockatiels and I found a black type charcoal or lump or type of rock inside the bird seed, so I thew it away what ever it was, and this was the first time that found some thing strange in my pet birds food, so I dont know if it was the company who realises that they need to be careful and check every bag and make sure that noting strange is in there by accident, I been through this before with the Kaytee brand, and I my parakeets got sick from there seeds, so I am just letting you know that the Encore cockatiel food needs to be checked for back charcoal or rocks or what ever this thing was that I found. I dont want sick birds, and this might of happened to one of my female cockatiels and she may have gotten sick from the same seeds, and we had to put her down in April and it was heart breaking. SO please make sure that all Petco stores are aware of this issue to check their cockatiel encore bird food seeds! Thank you for your time and have a nice day.

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PETCO

Customer service issue
Reported by GetHuman-mryhazel
Jul 30th, 2019 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 702 others
0 customers following this

Timeline

GetHuman-mryhazel started working on this issue
Jul 30th, 2019 10:49pm
GetHuman-mryhazel indicated the issue is not fixed yet.
Aug 3rd, 2019 6:32am