Heidi at the Petco on Towne Square Blvd in *Roanoke, Virginia took time to help me duri...

GetHuman-sfogus's customer service issue with PETCO from November 2018

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The issue in GetHuman-sfogus's own words
Heidi at the Petco on Towne Square Blvd in *Roanoke, Virginia took time to help me during her break. My dog was having serious skin issues. She asked me questions and spent her entire break helping me. She gave me short term solutions and long term solutions for my dog’s problems. She didn’t mind helping me even though she missed her break. She asked me to please bring Darby (my golden doodle) in when he was feeling better. She even saved me a ton of money with membership and coupons. She is a fabulous representative. Darby is so much better. I want someone to know how much Heidi helped my family and by doodle. She should be commended for setting her coffee cup down and helping customers when she didn’t have to.

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Customer service issue
Reported by GetHuman-sfogus
Nov 28th, 2018 - 4 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 247 others
0 customers following this


GetHuman-sfogus started working on this issue
Nov 28th, 2018 4:15am

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