I bought a * gallon tank online, received is broken. E-mailed customer service. Was off...

GetHuman-bradsumn's customer service issue with PETCO from September 2018

18 views | 170 similar | 0 following
Help with my PETCO issue
First: share to improve GetHuman-bradsumn's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-bradsumn to get a PETCO rep on the line!
Always use the GetHuman Phone to call PETCO. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-bradsumn's own words
I bought a * gallon tank online, received is broken. E-mailed customer service. Was offered a refund. Ask for a confirmation and never heard anything back. I’ve e-mailed * times now with no response. I had to miss work to take this tank an hour away to return it and trade it in for a new one that I had to pay an extra $** for. I’m extremely upset with your lack of service and I want a full refund for this extreamly poor service and inconvenience. My order number was ********. I have copies of my receipts from the store. I’m not doing this anymore. Refund me now. Answer my e-mails. I’ve explained twice now that I have hearing issues and can not call. If you tell me to call again I will lose it. Refund me. I’m done with you.

GetHuman-bradsumn did not yet indicate what PETCO should do to make this right.

How GetHuman-bradsumn fixed the problem

We are waiting for GetHuman-bradsumn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PETCO's attention and get better help faster. Tap below to get started.
Having PETCO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bradsumn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bradsumn
Sep 18th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 170 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-bradsumn started working on this issue
Sep 18th, 2018 2:57pm