When I made purchases in store for the first time, they assigned me someone else’s Pals...

GetHuman847966's customer service issue with PETCO from July 2018

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The issue in GetHuman847966's own words
When I made purchases in store for the first time, they assigned me someone else’s Pals rewards *. I need purchases transferred to new rewards * that I created on online account so I can use my $** worth of rewards from over $*** in purchases of pet training classes. I have receipts and called today but was unable resolve. **They assigned me pals number *********.*When I created online account, it gave me ************Please transfer all rewards points to *********
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PETCO

Customer service issue
Reported by GetHuman847966
Jul 4th, 2018 - a yr ago
I have an issue with PETCO too
Not resolved
Seen by 3 customers so far
Similar issue to 83 others
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Timeline
GetHuman847966 started working on this issue
Jul 4th, 2018 12:24am