I have a repeat order with your company for canned dog food. The past two orders have...

GetHuman-laureljb's customer service issue with PETCO from June 2018

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The issue in GetHuman-laureljb's own words
I have a repeat order with your company for canned dog food. The past two orders have each contain heavily dented cans. I chose to disregard the first dented cans and just threw them out. The second time I was really angry and chose to complain. I called and was told I would be refunded the cost of the * ruined cans from the second order. I have yet to see a check nor credit on my PALS REWARD **********
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PETCO

Customer service issue
Reported by GetHuman-laureljb
Jun 28th, 2018 - a yr ago
I have an issue with PETCO too
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Seen by 3 customers so far
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Timeline
GetHuman-laureljb started working on this issue
Jun 28th, 2018 12:23pm
GetHuman-laureljb indicated the issue is not fixed yet.
Jun 28th, 2018 5:43pm
GetHuman-laureljb confirmed the issue is fixed. Hooray!
Jul 1st, 2018 11:08am