Purchased a side table Item *********. There is a deep knick on the top piece. We email...

GetHuman-rltrcat's Complaint issue with Overstock.com from December 2020

Help with my Overstock.com issue
Before contacting them, items GetHuman-rltrcat may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-rltrcat's own words
Purchased a side table Item *********. There is a deep knick on the top piece. We emailed Powell but they don't replace parts. Said we had to contact you. We can provide pics. Don't want to return it as it all put together. Could you issue some money off?

GetHuman-rltrcat did not yet indicate what Overstock.com should do to make this right.

How GetHuman-rltrcat fixed the problem

We are waiting for GetHuman-rltrcat to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Overstock.com customer problems.
How Do I Track My Overstock.com Order?How Do I Exchange My Overstock.com Order?How Do I Cancel an Order on Overstock?
Do you have a customer issue as well?
We can help you get Overstock.com's attention and get better help faster. Tap below to get started.
Having Overstock.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Overstock.com

Complaint issue
Reported by GetHuman-rltrcat
Dec 18th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 986 others
0 customers following this

Timeline

GetHuman-rltrcat started working on this issue
Dec 18th, 2020 8:25pm
GetHuman-rltrcat shared this issue with friends on Facebook
Jan 3rd 7:48pm