I cancelled an order *.* weeks ago. I was assured the order was cancelled. Not only wa...

GetHuman4845308's Complaint issue with Overstock.com from May 2020

Help with my Overstock.com issue
First: share to improve GetHuman4845308's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4845308 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4845308's own words
I cancelled an order *.* weeks ago. I was assured the order was cancelled. Not only was it not cancelled I now have * boxes of * chairs each. Ur customer dvc is not doing their jobs. It is a mess and so is ur warehouse. I was also assured that the nail heads were silver they arrived gold. I need all * boxes removed from my home with full credit immediately! It is illegal to charge someone's account for goods they cancelled And*or didn't order especially when they admit their computers were having issues. Also cust service after * or * notifications will notify u they will be closing at * and will reach u the next day. They never even attempt to contact u. I have over $*,*** on my account that needs to be removed immediately. You have absolutely NO quality control and employees that r inept. U need to call me at **********. U never follow through correctly on emails. Pitiful!

GetHuman4845308 did not yet indicate what Overstock.com should do to make this right.

How GetHuman4845308 fixed the problem

We are waiting for GetHuman4845308 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Overstock.com customer problems.
How Do I Track My Overstock.com Order?How Do I Exchange My Overstock.com Order?How Do I Cancel an Order on Overstock?
Do you have a customer issue as well?
We can help you get Overstock.com's attention and get better help faster. Tap below to get started.
Having Overstock.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Overstock.com

Complaint issue
Reported by GetHuman4845308
May 20th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 837 others
0 customers following this

Timeline

GetHuman4845308 started working on this issue
May 20th, 2020 12:46am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies