I cancelled an order *.* weeks ago. I was assured the order was cancelled. Not only wa...

GetHuman4845308's Complaint issue with Overstock.com from May 2020

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The issue in GetHuman4845308's own words
I cancelled an order *.* weeks ago. I was assured the order was cancelled. Not only was it not cancelled I now have * boxes of * chairs each. Ur customer dvc is not doing their jobs. It is a mess and so is ur warehouse. I was also assured that the nail heads were silver they arrived gold. I need all * boxes removed from my home with full credit immediately! It is illegal to charge someone's account for goods they cancelled And*or didn't order especially when they admit their computers were having issues. Also cust service after * or * notifications will notify u they will be closing at * and will reach u the next day. They never even attempt to contact u. I have over $*,*** on my account that needs to be removed immediately. You have absolutely NO quality control and employees that r inept. U need to call me at **********. U never follow through correctly on emails. Pitiful!

GetHuman4845308 did not yet indicate what Overstock.com should do to make this right.

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How Do I Track My Overstock.com Order?How Do I Exchange My Overstock.com Order?How Do I Cancel an Order on Overstock?
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Complaint issue
Reported by GetHuman4845308
May 20th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 837 others
0 customers following this


GetHuman4845308 started working on this issue
May 20th, 2020 12:46am

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