I purchased a dress on ******* Order **********. The seller sent me the wrong dress whi...

GetHuman-amslawpb's customer service issue with Overstock.com from November 2018

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The issue in GetHuman-amslawpb's own words
I purchased a dress on ******* Order **********. The seller sent me the wrong dress which I received on Friday *******. I contacted the seller regarding returning the dress. After no reply I paid to ship it back on *******. Tracking* ********************** confirms the package was delivered on *******. I have contacted the seller various times regarding my refund. I've emailed them pictures of the dress and tracking information. I have contacted Overstock for assistance in this matter multiple times with no results. I am extremely disappointed and frustrated for the way I have been neglected both by Overstock and the seller. All I want is my full refund.
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Customer service issue
Reported by GetHuman-amslawpb
Nov 3rd, 2018 - 2 mons ago
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GetHuman-amslawpb started working on this issue
Nov 3rd 4:20am