Hello my name is Crsten Dorsey andI'm messaging you about a charge on my Masercard bill...

GetHuman-crissied's customer service issue with Overstock.com from August 2018

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The issue in GetHuman-crissied's own words
Hello my name is Crsten Dorsey andI'm messaging you about a charge on my Masercard bill from Overstock.com this month that was pallegedly made, this lie of a transaction that Oerstock.co. is charging me for I have no ideap because I never order from Overstock.com anymore because I don't care for it and I want to dispute ths phony charge* transaction that they , those employees at Overstock.com are charging me for this transaction they are trying to claim I made using my Mastercard on August *, **** for $ **.**. The transaction * digt number is ****. May I also please be allowed an explanation as to how ths order by this mysterious Credit Card Fraud Committing person made * placed this order costing $**.** please? Such as whether it was made online and the email address used and may I please be given theaddress providd with this order and can you please tel me whay this carge you , Overstock.com are billing me $**.** fr? May I please askbecause this is my Mastrcard and I have every right to know this, please tell me what was purchased? Also the shipping address, name of the person this order was sent to, if they made the transaction over the telephone may I please here the recorded telephne call or if they ordered this **** online what their email address is and every ounce of information about this person fraudulently charading as me ordere? Lastly as much info about this person as possible and please believe me I only order from Amazon.com. I would never ever order from Ovdrstock.com ever again. TheCustomer Service Representatives never ever once got my order right and when I would very politely back in *** and this guy who worked in Customer Service eventhough I was screamed and yelled at by an anything but a gentleman who takes peoples orders they place for gift naskets and he was also oneof the peopld who handled incorrect orders but his crotch mouth aand his horrible arrogant attitude his name was Trevorand all he did was cuss me out fro. A to z by screamingat me and yelling loud enough towake the dead up. He has no respect for women andI was in the hospitl due to my lifetime chronic illness and I am in the hospital now due to my chro nic ilness but am twice as sick this time. Trevor when Iasked to speak to a Supervisor, sadly I do not remember thisjerk's name but he was nust as out of line and out of control as Trevor. I was forwarded to a female supervisor there and she pardon my French but she was a complete smart *** and handed me this bizarre li ne of jive sayigwhile her actions gave her away that she was making fun of me. She I know told me a little white lie by saying " LOOK!! I KNOW YU WANT A CERTAIN THING BUT WE DN'T DO THAT REPORTING PEOPLE STUFF HER!! WTF IS YOUR PROBLEM?? I DO NOT KNOW WHO IN THE **** YOU THINK YOU ARE THAT YOU CAN CALL ERE AND ATTACK MY WORKERS LIKE THAT!!" I gave up after rying and being stressed out andhe verbal abuse just got worse and worse at Overstock.com. Well I'm gonna be honest this time. I'm married now and my husband, my very wonderful hisband who is a very intelligent cop and he is very angry abut the way the emoyees at Overstock.com mistreated me and he is very heapted about this false charge so may I please not be contacted by a text message, but called on my mobile phone and have the option to speak to someone now please?

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Customer service issue
Reported by GetHuman-crissied
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 293 others
0 customers following this
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GetHuman-crissied started working on this issue
Aug 26th, 2018 8:02am

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