Hello my name is Cristen Dorsey and I wish to dispute a transaction wrongfully appear...

GetHuman-crissied's customer service issue with Overstock.com from August 2018

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The issue in GetHuman-crissied's own words
Hello my name is Cristen Dorsey and I wish to dispute a transaction wrongfully appearing on my Mastercard monthly bill and the cost is $**.**. The Transaction number is ****. First of all I never purchase anything from your store anymore because I'm sorry to say each of my very few experiences were terrible and I if I may ask what was it that your company charged my Master card for on August *, **** for $ **.**? I also wish to dispute this charge because I never ordered anything from here this month or any month any longer. May I also find out some answers about the mysterious transaction that never surfaced when I checked all of my transactions over the phone up to twice daily every day , as in every single day twice a day everyday of this month justlike I've always done every single day since I have had a Mastercard account and always do. I'm sorry I don't mean to be rude please accept my most sincere & heartfelt apologies . This is very upsetting to me because it appears I'm once again a possible victem of credit card fraud and I'mdepressed because I feel violated. May I please ask that you refund my money back to me that I never spent hhere? I didn't order anything from Overstock.com and nor did I recieve anything from Overstock.com. However if I may ask you a que eztion about this transaction I amchatting with you to dispute the charge because I didn'tnor do I ever any longer do business wiyh Overstock.com. I noticed the way this mysterious transaction from Overstock.com. I'm curious as to if what I'm about to describe to you is rather odd & suspiscious to you too in regards to this false transaction that Overstock.com is billing me $**.** for? First on my list of Transactions this false transaction I'm being charged on my Mastercard Credit Card Bill this month and I know this doesn't look right with any of my very few past transa ctions as to how Overstock.com's being on a list of charges in the transactions list on any of my acyual charges ** or more years ago. This false transaction I am being charged $**.** for from August *, **** and the fake transaction * digit nu.ber is ****. It says the charge is from OVR Overstock.com. Is it me? Or does that sound like the usual way all transactions from Overstck.com normally show up both when they do when you check your list of both recent and all transactions for the entire month over the phone and is this way the usual* normal way Overstock.com transactions apre read t you when they are legitimate and you hear them over the phone like myself though this transaction never ever was mentioned on any of the list of my both recent and total monthly transactions I hlave made all together this entire mnth. Isn 't it suspiscious that this didn't ever oncecome up onmy telephone twice a day everyday of this entre months checking on and of eapch and every single one of both all of my up to dpate recent transactions and when I also as always eve et y day twice a day every single day of the month this month and every mo th past and present but the transaction that I am wrongfully being charged $ **.** from****** where it indicates yu are billing me $**.**, but it says the transaction is fromOVR Overstock.com. Now may I please speak to someone over the phone right now please?

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Overstock.com

Customer service issue
Reported by GetHuman-crissied
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 292 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-crissied started working on this issue
Aug 26th, 2018 7:29am
GetHuman-crissied indicated the issue is not fixed yet.
Aug 26th, 2018 9:01am
GetHuman-crissied indicated the issue is not fixed yet.
Aug 26th, 2018 9:04am
GetHuman-crissied indicated the issue is not fixed yet.
Aug 26th, 2018 9:05am

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