Hi, I have been told that someone I have two identical profiles on your site both with...

GetHuman5872838's Account Access issue with Ourtime.com from March 2021

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5872838's own words
Hi, I have been told that someone I have two identical profiles on your site both with my photos and details on them. I do not know anything about them, I cannot recall ever joining. I have tried to log on using my usual email address and a second one that I only occasionally use neither logins are recognised by your site. I have requested a password reminder * times but have received nothing back from you. I have no idea how I can find out what has happened. Please advise I am told the profile name is childofthesun or achildofthesun help please I think this maybe a catfish

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Ourtime.com

Account Access issue
Reported by GetHuman5872838
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2986 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman5872838 started working on this issue
Mar 22nd 11:42am