I cancelled my membership several months ago and they emailed me to say it was cance...

GetHuman4804990's Overcharge on Account issue with Ourtime.com from May 2020

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The issue in GetHuman4804990's own words
I* Want them to credit to my credit card the money they took out of my account for membership I cancelled months ago. I have the email to say it was cancelled then they took another payment out ... I cancelled my membership several months ago and they emailed me to say it was cancelled. On the *th April they took £,***.**. From my credit card. I have emailed three times and not had a reply * refund it. I am self isolating so cant get out and have had a statement * start paying the interest on it. If I don't pay *st installment I will be charged money * not paying*. This is stressing me out so much cant get anywhere with them
I am in self isolation cant get to a bank to pay my monthly bill what they have put on my credit card and will be charged for late payment
Refunding my money back on my credit card
I have sent them three emails no reply phoned them but not taking calls because of lockdown
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Ourtime.com

Overcharge on Account issue
Reported by GetHuman4804990
May 11th, 2020 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 3502 others
0 customers following this

Timeline

GetHuman4804990 started working on this issue
May 11th 3:37pm
GetHuman4804990 indicated the issue is not fixed yet.
May 11th 11:10pm
GetHuman4804990 indicated the issue is not fixed yet.
May 11th 11:25pm
GetHuman4804990 indicated the issue is not fixed yet.
May 11th 11:30pm

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