I was hacked. So I have not used the service I paid for for many months. I was told a...

GetHuman-dalemn's customer service issue with Ourtime.com from October 2019

Help with my Ourtime.com issue
First: share to improve GetHuman-dalemn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dalemn may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-dalemn's own words
I was hacked. So I have not used the service I paid for for many months. I was told a virus got into my whole computer because of your inadequate security. It cost me alot of money to liberate my computer. I decided to risk using you again. But I no longer know what credit card I used when I bought my membership. Can you verrify who I am another way so I can again use my membership. Can you credit me from the last time i used you until today so I am not cheated by what hackers caused me to do, ie. stop using you. Dale Stone***** Eagle Lake Dr.*Maple Grove, MN ***** *** *** *****How much time do I have left (not counting the time I didn't use the servie because I was hacked.) Thanks and God bless you. I am a widoer age ** and you have a shortage og good looking men in my catagory. You should offer us free memberships. Some dating services let ladies use them free. Thanks and God bless, Dale Stone Maple Grove, MN *****

GetHuman-dalemn did not yet indicate what Ourtime.com should do to make this right.

How GetHuman-dalemn fixed the problem

We are waiting for GetHuman-dalemn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ourtime.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Ourtime.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ourtime.com

Customer service issue
Reported by GetHuman-dalemn
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 12679 others
0 customers following this

Timeline

GetHuman-dalemn started working on this issue
Oct 18th, 2019 11:27pm