I was hacked. So I have not used the service I paid for for many months. I was told a...

GetHuman-dalemn's customer service issue with Ourtime.com from October 2019

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The issue in GetHuman-dalemn's own words
I was hacked. So I have not used the service I paid for for many months. I was told a virus got into my whole computer because of your inadequate security. It cost me alot of money to liberate my computer. I decided to risk using you again. But I no longer know what credit card I used when I bought my membership. Can you verrify who I am another way so I can again use my membership. Can you credit me from the last time i used you until today so I am not cheated by what hackers caused me to do, ie. stop using you. Dale Stone***** Eagle Lake Dr.*Maple Grove, MN ***** *** *** *****How much time do I have left (not counting the time I didn't use the servie because I was hacked.) Thanks and God bless you. I am a widoer age ** and you have a shortage og good looking men in my catagory. You should offer us free memberships. Some dating services let ladies use them free. Thanks and God bless, Dale Stone Maple Grove, MN *****

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Customer service issue
Reported by GetHuman-dalemn
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 12679 others
0 customers following this


GetHuman-dalemn started working on this issue
Oct 18th, 2019 11:27pm