On Monday ,****** you emailed me an offer *month for £**.** plus * month free.So I deci...

GetHuman-kpanton's customer service issue with Ourtime.com from February 2019

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On Monday ,****** you emailed me an offer *month for £**.** plus * month free.So I decided to subscribe to this offer. When I looked into the accounts page I had been billed for six months at £***.** also option premium at £**.** also *month at £**.** total cost £***.** when all I wanted to spend was £**.**. Please would you rectify this and refund me £***.**. Also to make sure the offer is the only cost at £**.**. It is so difficult to contact you I have spent the last three days trying to email, ringing the number you give out on line and ended up speaking to someone in America who gave me a London number for you which I have continually rang only to get music for a short while and then cut off, this is not good customer service it has caused me lots of stress as I cannot afford to pay out that much money and why would I want to sign up until October!! Please email me ASAP and rectify these errors for me Thank you.*My membership number *********
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Ourtime.com

Customer service issue
Reported by GetHuman-kpanton
Feb 7th, 2019 - 3 mons ago
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GetHuman-kpanton started working on this issue
Feb 7th 6:23pm