I have been asking to have my account cancelled for three months now. I have been matc...

GetHuman1827085's customer service issue with Ourtime.com from January 2019

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The issue in GetHuman1827085's own words
I have been asking to have my account cancelled for three months now. I have been matched with black men when I requested white men. I have been matched with phonies with fake pictures. I want all of my money back. Three months worth. This is my third email requesting to cancel and I continue to get charged. If this isn’t resolved by the close of business tomorrow, *********, I will contact the better business bureau, and start hitting social media hard to detail what a nightmare joining this dating site has been. I expect an email to let me know this is being handled, with a full refund, and a cancellation of my account.
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Ourtime.com

Customer service issue
Reported by GetHuman1827085
Jan 25th, 2019 - 3 mons ago
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Seen by 2 customers so far
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GetHuman1827085 started working on this issue
Jan 25th 1:12am