My account seemed to be frozen, I sent a number of emails asking for help whenI finally...

GetHuman-kathymie's customer service issue with from January 2019

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The issue in GetHuman-kathymie's own words
My account seemed to be frozen, I sent a number of emails asking for help whenI finally got an answer I was told that security closed my account and refunded my account in full but was never told why or was never sent a message about this , how do I get a copy of the refund and find out why my account was cancelled, I had encountered a technical glitch when I was locked out and was trying to correct my profile zip code was wrong, please tell me why I was cancelled and could you please send me a coy of this refund I was told I got, I do not see it on my end so I cant remember which cc I used and I cant get in to my account to check on it. Please help me.
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Customer service issue
Reported by GetHuman-kathymie
Jan 15th, 2019 - 9 mons ago
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Jan 15th 2:06am