I had already cancelled my Subscription from OurTime uk back in the summer in regard to...

GetHuman1923509's customer service issue with Ourtime.com from January 2019

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The issue in GetHuman1923509's own words
I had already cancelled my Subscription from OurTime uk back in the summer in regard to not renewing the subscription and received an email form you saying that after my current subscription expired on Jan *th then it would not be renewed and no further payment would take place. I have just received notification from Paypal that a further * months continuation of payment has been taken !! Can you please immediately repay me in full the six monthly amount that has gone out to you. I have notified Paypal but they have asked me to contact you as they have sent the money to yourselves. Note I have a copy of your instructions of cancellation saved by me as a document stating that no further action was needed by me. Please reply to this Issue asap.
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Ourtime.com

Customer service issue
Reported by GetHuman1923509
Jan 8th, 2019 - a mon ago
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GetHuman1923509 started working on this issue
Jan 8th 5:12pm