I only paid for one month membership back in May, possibly June. I thought that after...

GetHuman1820382's customer service issue with Ourtime.com from December 2018

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The issue in GetHuman1820382's own words
I only paid for one month membership back in May, possibly June. I thought that after ** days my subscription to OurTime would run out, but it seems I’ve been charged $** per month since then. No wonder my checking account has been so screwed up for the last * months. I have not used OurTime’s services since June, as I am back with my husband. On a whim, one time I clicked on an email notification a month ago or so to “view” who “liked” me, and I was not permitted to view but was prompted to renew my subscription. This is so wrong. If you’re going to continue charging me each month - obviously against my wishes - you could at least let me view who “likes” me! I want my subscription to OurTime cancelled once and for all, AND I fully expect to be refunded for the last six months (July, Aug., Sept., Oct., Nov., and Dec.) - all months I was charged but not allowed even a portion of the services that I originally signed up to pay for for all of one month (mid-May thru mid-June). I will accept no less than a full * month refund, and I have a lawyer ready to deal with whatever legal-proceedings may be required to get my money back, money that was taken from me deceitfully and against my wishes without even allowing me access to the services for which I was being deceitfully charged for. This is so wrong, and I am fully prepared to alert my single friends - * of which are currently using OurTime, although not enthusiastically - to OurTime’s felonious practices and thievery.**Please advise ASAP as to when I can expect to be reimbursed for the funds erroneously charged to my card over the last * months.**Regards,*Stacy J. Roeder******@***.com

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Ourtime.com

Customer service issue
Reported by GetHuman1820382
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5039 others
0 customers following this

Timeline

GetHuman1820382 started working on this issue
Dec 23rd, 2018 11:28pm

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