I am not able to access my account. I log then get a pip up box which ask me to verify...

GetHuman-aileenpu's customer service issue with Ourtime.com from November 2018

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The issue in GetHuman-aileenpu's own words
I am not able to access my account. I log then get a pip up box which ask me to verify my account with zip code, birthday , and email which I proceed to fell in. When I press continue a notification in red pops up and states my info is incorrect therefore cannot be verified. This is the second problem I have had with this account,my password was first.That was rectified. I have been unable to use the account for * day. Please respond!
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Customer service issue
Reported by GetHuman-aileenpu
Nov 26th, 2018 - 10 mons ago
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GetHuman-aileenpu started working on this issue
Nov 26th, 2018 2:28am