My renewal was set to expire in a few days and not automatically renew. I received nume...

GetHuman1220678's customer service issue with Ourtime.com from September 2018

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman1220678's own words
My renewal was set to expire in a few days and not automatically renew. I received numerous annoying messages to renew and inadvertently hit renew. I want to cancel my subscription as previously scheduled. I do not want to renew at this time and want it to be removed and do not want my credit card charged. Thank you for your immediate attention to this matter.
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Ourtime.com

Customer service issue
Reported by GetHuman1220678
Sep 28th, 2018 - 23d ago
I have an issue with Ourtime.com too
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Seen by 4 customers so far
Similar issue to 2721 others
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Timeline
GetHuman1220678 started working on this issue
Sep 28th 12:46am
GetHuman1220678 confirmed the issue is fixed. Hooray!
Sep 29th 1:04am