I've tried several times within the first ** hours of enrollment, and beyond that time...

GetHuman-clarkly's customer service issue with Ourtime.com from September 2018

10 views | 2514 similar | 0 following
Help with my Ourtime.com issue
First: share to improve GetHuman-clarkly's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-clarkly got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-clarkly's own words
I've tried several times within the first ** hours of enrollment, and beyond that time, to cancel my account online , but there have been no changes and I'm very frustrated. I also want verification that my profile from ourtime has not been posted on any other dating websites or other types of advertising or websites of any kind. If my profile, or any information at all, has been shared or sold, my attorney will be contacting you this week. Kindly e mail me verification that my account with ourtime, and any other sites, have been cancelled immediately. I am also requesting a full refund of **.** for cancellation within the first ** hours of enrollment. *Very sincerely,*Lynn Clark******@***.com

GetHuman-clarkly did not yet indicate what Ourtime.com should do to make this right.

How GetHuman-clarkly fixed the problem

We are waiting for GetHuman-clarkly to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ourtime.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Ourtime.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-clarkly fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-clarkly
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2514 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman-clarkly started working on this issue
Sep 17th, 2018 2:53am