I called and cancelled my membership and all related services to Our Time and its affil...

GetHuman816597's customer service issue with Ourtime.com from June 2018

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman816597's own words
I called and cancelled my membership and all related services to Our Time and its affiliate(s.) I was assured the issue was taken care of. I see from my current credit card billing you have continued to bill me **.**!! I have been hospitalized and do not have any account number or password. My name is Donna Somerville and my email address is somervilledonna***@ yahoo.com. I am asking for proof of cancellation before I go to an outside agency for assistance for further action .
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Customer service issue
Reported by GetHuman816597
Jun 24th, 2018 - 6 mons ago
I have an issue with Ourtime.com too
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Seen by 2 customers so far
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GetHuman816597 started working on this issue
Jun 24th 10:42pm