I cannot access my account to make changes or cancel service. I keep getting a message...

GetHuman-willbora's customer service issue with Ourtime.com from June 2018

Help with my Ourtime.com issue
Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
I cannot access my account to make changes or cancel service. I keep getting a message that the p***word is not correct even thought I have tried to reset it more than * times. I am not happy that I cannot reach anyone by phone or email from Outtime.com* the phone number doesn't even ring when dialed, it just makes a clicking sound and then hangs up. I am not happy with the customer service provided when there is a problem with the account, yet I keep getting charged each month even though I cannot access the account to do anything.
I trust that Ourtime.com will make this right and come up with a resolution that is fair.
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Ourtime.com

Customer service issue
Reported by GetHuman-willbora
Jun 24th, 2018 - 2 mons ago
I have an issue with Ourtime.com too
Fixed
Seen by 5 customers so far
Similar issue to 1130 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-willbora started working on this issue
Jun 24th 8:04pm
GetHuman-willbora indicated the issue is not fixed yet.
Jun 24th 9:47pm
GetHuman-willbora indicated the issue is not fixed yet.
Jun 26th 11:51pm
GetHuman-willbora indicated the issue is not fixed yet.
Jun 28th 1:09am