I am considering rejoining ourtime but my old account will not let me continue to use m...

GetHuman725090's customer service issue with Ourtime.com from June 2018

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The issue in GetHuman725090's own words
I am considering rejoining ourtime but my old account will not let me continue to use my prior profile name? FineChampagne is MY old name & I want to keep it that way, but the computer won't let me in?? It keeps saying that name is already in use...but I AM THE ONE WHO WAS USING IT. I have received discount incentives but can not re create a similar profile to what I used to have without changing my username? Why is it not recognizing FineChampagne is me? And how do i use my discount offers & still keep my old name?
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Ourtime.com

Customer service issue
Reported by GetHuman725090
Jun 9th, 2018 - a yr ago
I have an issue with Ourtime.com too
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Seen by 6 customers so far
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Timeline
GetHuman725090 started working on this issue
Jun 9th, 2018 6:20am