This is such a weird experience. After putting my pictures and profile info. It asked m...

GetHuman-sallilay's customer service issue with Ourtime.com from June 2018

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Email on Account, Username, Password, and Name of Account Holder
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The issue and preferred resolution, in GetHuman-sallilay's own words:
This is such a weird experience. After putting my pictures and profile info. It asked me if I wanted to subscribe so I did for * month but after paying when i wanted to update my info it asked me for my email and p***word and I have not put it in. So now i cant get into my profile and account after paying it. I tried to get in by doing free member****p and was able to put my email and p***word. I am concern about the first account that I did and the payment info I put in. I was already charge for $**.** and $*.**. This is so mess up. The first account did not even have a username and p***word so I cant get to it and it just vanished.*Please help me retrieve the first account and get rid of my pictures and profile.
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Ourtime.com

Customer service issue
Reported by GetHuman-sallilay
Jun 8th, 2018 - 12d ago
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GetHuman-sallilay started working on this issue
Jun 8th 2:27am