On ** May ****, another payment for Ourtime.com was taken from my credit card. I had re...
GetHuman-paulalba's customer service issue with Ourtime.com from May 2018
Help with my Ourtime.com issue
The issue in GetHuman-paulalba's own words
On ** May ****, another payment for Ourtime.com was taken from my credit card. I had removed the automatic renewal option. When checking my account status,it was noted that I had requested that the automatic renewal be reinstalled on May ** WHICH I DID NOT REQUEST?*This payment should not have been taken.
GetHuman-paulalba did not yet indicate what Ourtime.com should do to make this right.
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How GetHuman-paulalba fixed the problem
All I didwas call their customer service number, explained what had happened and was reimbursed.
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