Dear Customer Service Rep,*I am extremely, upset and disappointed in the way the Our Ti...
GetHuman-ndelatej's complaint issue with Ourtime.com from May 2018
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The issue in GetHuman-ndelatej's own words
Dear Customer Service Rep,*I am extremely, upset and disappointed in the way the Our Time website administrators lack in verifying the identity and information given by a member to post on the site.*I have unfortunately, not once but three times been contacted and attempt to be scammed by members on the site.*These members which I reported as frauds, scammers, and having fake profiles are still posted on the website despite me reporting them and continue to prey on other women victims.*These members are: SmilingHarry (Harry Sullivan)* Gracederic (Eric Dean)* and Shurst* (Richard Levine - who had another profile which was deleted and created this one)*Each of these members have no verifiable phone number as it appears not registered to any service, their addresses*property information do not match their names, their pictures are fake, they never have any family member close by, they all make $***,*** or more, and they are all engineers. I have solidly confirmed they do not exist and each tried to scam me by either me sending iTune gift cards, money for emergency use, and into becoming a "money mule" by disguising the issue. Fortunately for me, I have outsmarted them, yet they have caused much stress and hardship to me. I had to close my bank accounts and have my computer check for the download of a remote access virus and I am still not sure how safe I am from them.**It is the websites responsibility to assure users they are as safe as possible using your social network. It is not enough to just state to not give personal information out. Today's advances in technology can put simple communication between parties at risk of falling victim to a scam predator.*The network itself should be verifying the member's pictures as actual photos of the members, their addresses, their phone numbers and perhaps their social security number.*I cannot begin to have you understand all the pain these scammers have caused me. This type of activity promulgated by the lack of security from your site can escalate into grave problems should the FBI and Interpol need to become involved in an investigation and Our Time deemed the source from which these people operate. *I want to see the members that I reported as scammers deleted from the posts as well as more strict measures verifying member's information.*I do not see how I could ever trust your network again with any member, and I will tell as many people as I can NOT to TRUST Our Time members as the site has no security measures in place to verify member information and their own security may be put in jeopardy. *This lack of security has caused me great distress and hardship. I have had to close my bank accounts for fear of my information being breached by a remote access virus downloaded into my computer by the Our Time member.*I demand full refund of my membership fees as well.*My email address is *****@***.com*I expect a response by someone who is in position to actually answer to all my requests and has an explanation on why this site fails to offer security of any kind to its members, especially women.*Thank you for your time and I expect a quick personal response by a human and not a preset message.*Nancy de la Teja
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