I have paid my subscription *-* days ago but the site keeps asking me to pay.*I did get...

GetHuman628106's Account issue with Ourtime.com from April 2018

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The issue and preferred resolution, in GetHuman628106's own words:
I have paid my subscription *-* days ago but the site keeps asking me to pay.*I did get an email telling me I had paid but I have deleted it by mistake.*Can you help?
I trust that Ourtime.com will make this right and come up with a resolution that is fair.
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Ourtime.com

Account issue
Reported by GetHuman628106
Apr 27th, 2018 - 3 mons ago
I have an issue with Ourtime.com too
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Seen by 3 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman628106 started working on this issue
Apr 27th 1:47pm