I bought an Otterbox for my iPad Pro **.* and it fell from the boot of the car (Nissan...

GetHuman-clarelee's customer service issue with Otterbox from January 2019

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The issue in GetHuman-clarelee's own words
I bought an Otterbox for my iPad Pro **.* and it fell from the boot of the car (Nissan Juke) and a corner from the front panel snapped off. I have continued to work with it even though it did not really fit, however now it dropped again and snapped another corner. Now I am missing a front panel cover. I have had this item for * years now and the Apple store suggested I wrote to you as this was a top product protection purchase.*I would appreciate a new top panel replacement.*Thank you for your consideration.*Clare
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Customer service issue
Reported by GetHuman-clarelee
Jan 15th, 2019 - 9 mons ago
I have an issue with Otterbox too
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Seen by 3 customers so far
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GetHuman-clarelee started working on this issue
Jan 15th 3:17pm