I got an otterbox case for my iphone X (Otterbox Symmetry Fitted Hard Shell Case for iP...

GetHuman-ppmoscho's customer service issue with Otterbox from October 2018

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The issue in GetHuman-ppmoscho's own words
I got an otterbox case for my iphone X (Otterbox Symmetry Fitted Hard Shell Case for iPhone X - Clear) and the soft part of the case near the bottom has started to tear off from the hard part of the back part of the case. Also the soft portion around the case has changed from clear to some other color. It is no longer clear. But i am more concerned about the separation of the hard and soft plastic casing.
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Otterbox

Customer service issue
Reported by GetHuman-ppmoscho
Oct 19th, 2018 - a mon ago
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Seen by 3 customers so far
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Timeline
GetHuman-ppmoscho started working on this issue
Oct 19th 4:51pm