Customer Service
Phone Number & Contact Information Frequently Asked Questions About GetHuman

Otterbox Customer Service

Answers to Common Problems

Use Otterbox's Phone Number

Otterbox's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Otterbox Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Otterbox.

See Otterbox Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Otterbox.

How Do I Track My Otterbox Order? Otterbox is an electronic accessories brand that specializes in water-resistant, shock-resistant, and drop-resistant cases for your... Read more

Can I use my Otterbox case with a tempered glass screen protector? Yes, you can use your Otterbox case with a tempered glass screen protector. Otterbox cases are designed to be compatible with various... Read more

What is the warranty period for Otterbox products? The warranty period for Otterbox products varies depending on the specific product and region. Generally, Otterbox offers a limited... Read more

Can I customize my Otterbox case? Yes, you can customize your Otterbox case. Otterbox offers a variety of customization options to help you personalize your case. You... Read more

What materials are Otterbox cases made of? Otterbox cases are made of high-quality materials carefully selected to provide superior protection for your device. The primary components... Read more

Do Otterbox cases come with a screen protector? Yes, Otterbox cases do come with a screen protector. Each Otterbox case is designed to provide maximum protection for your device,... Read more

Are Otterbox cases waterproof? No, Otterbox cases are not waterproof. While they provide excellent protection against drops and scuffs, they are not designed to keep... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common Otterbox customer support problems.

Ask a new question See all 11 solutions...

Recent reasons customers contacted Otterbox:

I bought a pursuit otterbox for iPhone * Plus from Amazon * months ago an today the but...

Amplify glass screen protector is broken

Hi ! I received the wrong Otterbox cover for my iPhone XR , can use the one I have can...

My wife has.a LG stylo *.yesterday she was walking and dropped her phone.she noticed th...

I have an otterbox that I need replaced that I suppose I have not had a year yet. I hav...

I need to talk with someone please. I have a damaged otterbox that I need to have repla...

My daughters otter box just cracked and wondering if we can get it replaced, it’s for a...

My otter box is a gift which I actually requested for my I Phone * plus**While choosing...

I placed order ******** on *******. several iphone ** cases.**It said allow * days for...

I'm looking for an Otterbox Defender phone case for a Samsung Galaxy s** fe.*Where can...

My case has never arrived, and I need a refund. ** *Order Number: *********Order Date...

I have an iPhone SE(*st gen) with a "commuter series" case that I bought at the beginni...

Thank You! Here is the chat**:**:** PM Kimberly Kulak* I contacted otter box on black F...

Can you please tell me if you have purple nebula defender iPhone * case?

There is nothing to protect the front and it's not staying in the Samsung galaxy s**

Help me with my issue

Does GetHuman work with Otterbox?

GetHuman does not work with Otterbox's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Otterbox at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Otterbox's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!